What are the ways to pay my bill?

Here are ways to pay your bill.
We've got a handful of ways to pay to make life for you just a wee bit simpler so you'll never forget an upcoming bill.

In fact, we think that paying in full on time is so great that we offer 10% discounts for people who are on top of their game.

For your convenience, the below methods of payment are available to our customers (unless your power is currently billed through your RD1 Account or PGG Wrightson Account):

*     Direct debit
*     Telephone banking
*     Internet banking
*     Automatic payment
*     In person
*     Cheque     
*     Credit card*   

Please note that Mercury does not accept cash payments. 

Direct Debit
Direct Debit is a hassle free way to pay your power bill each month.
Setting up a Direct Debit is easy, here’s how you do it:

•     Click here to fill out our online Direct Debit Form.
•     Download a Direct Debit authority form at the bottom of this page and post it back us at:
      Freepost Mercury, Private Bag 92008, Auckland 1142
•     Phone us on 0800 10 18 10 for your home or 0800 20 18 20 for your business, and we'll set up your Direct Debit payment  over the phone.

As with everything, terms and conditions apply.
Check with us to see if you’re eligible for direct debit payments.

Telephone Banking
Telephone banking services make life pretty easy – well, the bill paying part of life anyway.
Add Mercury Energy to your payee options with your bank, then transfer the amount of your bill each month.
Easy as.

Internet Banking
If you’re already banking online, paying your power bill is as easy as pie. Be sure to add Mercury Energy to your payee options and when your monthly bill comes due, transfer the payment.
We know, technology rocks.

Here’s some key info you’ll need for internet banking purposes:

Name of Bank: ASB Bank
Branch: Corporate Banking
Name of account: Mercury Energy
Account Details: 12 3013 0893681 00
Particulars: Be sure to include your first two initials and your surname (or your business name) here
e.g. JT Smith or JT Business Ltd
Reference: Add your Mercury Energy account number here

Automatic Payment
Automatic payments are great because once you set them up they happen, well – automatically!
When you authorise your bank to make an automatic payment at regular intervals (this can be monthly to coincide with your bill) you’re sure to never miss a payment. Set the intervals and amounts that you wish and you’re all set. To download an automatic payment authority form click the link at the bottom of this page. Make sure you fill it in and return it to your bank to get started.

In Person
Pay your bill over the counter at various NZ Post locations. Payments made in person will cost $1.50 each time. Payments made in cheque in person will not incur an additional cheque fee.

By Cheque
Send us a cheque in the mail, this will incur a $0.50 fee.
Mercury Energy
Private Bag 92008
Victoria Street West
Auckland 1142

Credit Card
Register your credit card details with us and we’ll make paying your monthly power bills easy.
By automatically deducting your monthly balance from your credit card account, you’ll be worry free and up to date.
To set up credit card payments, call us on 0800 10 18 10 (for your home) or 0800 20 18 20 (for your business).

* One-off credit card transactions of under $500 will incur a $2.50 fee, anything over $500.00 will incur a $5.00 fee and anything over $1000.00 will incur a $10.00 fee.

**Credit Card transactions are only available on some price plans.  
For instance credit cards can’t be used for payment of bills for half hour metered sites.
One-off credit card transactions will incur a service fee.

***All major credit cards accepted.
One-off payments are not accepted online and credit card terms of use apply.

A $5 fee applies to any dishonoured payment.


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